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IBM MQ Problem Solving for Distributed Platforms


Duration: 3 Days

Method: Instructor led, Hands-on workshops

Price: $1795.00

Course Code: MQ3017

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System programmers, systems administrators, and technical support personnel responsible for support of IBM MQ for distributed platforms on a daily basis.


You have been given the task of supporting and solving problems for IBM MQ on your distributed platforms and limited experience in IBM MQ. Then this is the course for you. In three days, we will cover what you need to understand about IBM MQ for distributed platforms problem solving techniques and tools the MQ environment. In the class, we will go from an architecture review, to describing and using tools for problem resolution, to intercommunication issues, plus some security issues. We will also take a look at application related problems including transactional issues and triggering issues. The workshops will be performed on the Windows platform.


A good working knowledge of IBM MQ for distributed platforms from a system administration point of view (course MQ3010), at least one year working in the distributed environments in either a support / administration role.


  • I. Problem Determination Introduction
    • Describe and understand MQ architecture and MQI
    • Describe some useful commands and tools
    • Describe and categorize MQ problems
  • II. Diagnostic Tools and Their Output
    • Describe and understand system and queue manager error logs
    • Describe and understand FDC output
    • Describe and understand Dead Letter and Event queue processing
  • III. System Related Problems
    • Describe and understand recovery, integrity and logging concerns
    • Describe and understand internal message processing concerns
    • Review startup and shutdown potential problems
  • IV. Intercommunication Related Problems
    • Review of distributed queuing architecture
    • Describe and understand configuration concerns
    • Describe and understand MQ message delivery processing concerns
    • Describe and understand MQ administration issues
  • V. Security
    • Review of security architecture
    • Describe and understand channel security options
    • Describe, modify and implement SSL/TLS in MQ environment
  • VI. Transaction Related Problems
    • Review recovery and integrity architecture
    • Describe and understand application UOW control
    • Describe and understand external coordination of UOW
    • Describe and understand UOW considerations
    • Describe and understand poisoned message processing
  • VII. Triggering Problems
    • Review of triggering architecture
    • Describe and understand MQ trigger monitors
    • Describe and understand triggering concerns
  • VIII. Application Related Problems
    • Describe and understand queue related problems
    • Describe and understand message related problems
    • Describe and understand special QM function considerations